1. Production Time

1.1 You can estimate your product delivery based on order date and production & delivery options chosen while order placement.

1.2 Normal Production time for all the products is 5 – 6 Business Days except large quantities, Boxes or custom orders.

1.3 Custom order include, Special effects , multiple operation and customized material requirements

1.4 Call our Customer Care Team at 07 3171 3555 for Rush order

Less Production Time: Following products can take 5 – 7 business days for manufacturing

“Banner Stands, Bookmarks, Brochure Holders, Brochures, Bumper Stickers, Business Cards, CD Packing, Decals, Door Hangers, Envelopes, Event Tickets, Flyers & Leaflets, Foil Stamping, Gift Vouchers, Greeting Cards, Invitation Cards, Invoice / Carbonless Forms, Labels, Letterheads, Notepads, Plastic & Loyalty Cards, Postcards, Presentation Folders, Rack-cards, Response Cards, Rolodex Cards, Rubber Stamps, Sales Sheets, Shelf Wobblers, Stickers, Swing Tags, Table Tents, Vinyl Banners, Vinyl Lettering / Plotter-cutting, Wall Cling, Wall Signs, With Compliment Slips”

More Production Time: Following products can take 8 -10 business days for manufacturing

“Booklets & Magazines, Calendars, Catalogue & Brochures, Corrugated Boxes, Custom Packing Boxes, Large Format Prints, Pizza Boxes, Posters & Signs”

2. Shipping / Delivery

2.1 PrintRoo will ship your product same day, the production is completed. We use registered courier services (Australia post, Toll Express, CourierPlease, DHL etc) for delivery, We provide all items without charge anywhere in Australia And UK. Whereas you acknowledge that third party shipping or delivery delays are not counted as liability on us.

2.2 Loss or Damaged of any kind during transit is not our responsibility. We do our best to ensure final packing is super secure but can not guarantee handling by third part companies.

2.3 For any type of losses we contact courier company and go by the outcome they provide

2.4 A missed delivery due to any reason may cause delay in package arrival, which is not at all our responsibility

3. Free Delivery

3.1 PrintRoo offers free delivery for most of products including heavy weight items whereas large items and volumetric shipment cover up-to 50KG only for free shipping, Shipping weight above that has to be separately paid by customer

4. Proofing

     3.1. Digital Proof

  •      You get PDF or JPEG proof of your order before production starts to ensure, all the design, text, colours are correct and as per required.

  4.2. Hardcopy Proofing

  • To develop hardcopy proof of ordered product, we have to run the printing process to manufacture the proof. Proof manufacturing can take same amount of time as of production. So at-least 4 business days for proof making and approval and then to production.
  • Large order normally require a physical proof and an amount of $75 is required to manufacture the physical proof any product ordered.

5. Samples

5.1 you can order samples of generic products to test quality of material, but for hard-copy sign off. You need to pay $75 to get hard-copy proof manufactured.

6. Submit your Artwork

6.1 You can submit your artwork directly on our website during checkout. Website upload is limited to 128MB file size.

6.2 Very big files can be sent via Shareware, Dropbox or email “sales@printroo.com.au”

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